Short answer: in India in 2026, a standard computer/desktop AMC runs ₹3,000–₹8,000 per device per year, and server maintenance runs ₹8,000–₹25,000 per server per month depending on criticality and coverage hours. A comprehensive IT AMC covering servers, network and endpoints for a 50-device office typically costs ₹1,50,000–₹4,50,000 per year. The number that matters more than the headline price is what's actually included, many cheap AMCs cover parts replacement only, not the monitoring that prevents failures in the first place.
What "IT AMC" actually means
An Annual Maintenance Contract (AMC) is a yearly agreement covering the upkeep of your computers, servers and network equipment, as distinct from a one-time repair call. In India, AMCs range from basic break-fix (someone comes when something breaks) to comprehensive managed coverage (continuous monitoring that catches problems before they cause downtime). The price difference reflects that gap.
Computer / desktop AMC pricing
- Basic AMC (break-fix only): ₹1,500–₹3,000/device/year, hardware repair visits, no proactive monitoring.
- Standard AMC: ₹3,000–₹5,000/device/year, includes OS updates, antivirus management, quarterly health checks, and repair coverage.
- Comprehensive AMC: ₹5,000–₹8,000/device/year, adds remote monitoring, patch management, and faster SLA response.
Server maintenance pricing
- Basic server AMC: ₹5,000–₹10,000/server/month, patching, backup checks, business-hours support.
- Standard server maintenance: ₹10,000–₹18,000/server/month, adds 24/7 monitoring, faster response SLAs, quarterly restore tests.
- Mission-critical server management: ₹18,000–₹25,000+/server/month, round-the-clock monitoring, sub-hour response, full disaster-recovery testing, dedicated engineer familiarity.
What drives the price beyond the headline number
- Response time SLA: 15-minute critical response costs more than next-business-day, and is worth it for anything revenue-critical.
- Coverage hours: business-hours-only AMCs are cheaper than 24/7; most server failures don't respect office hours.
- Monitoring vs break-fix: proactive monitoring (the system alerts before failure) costs more than reactive (you call when it's already broken), but prevents the expensive downtime break-fix can't.
- On-site visits included: some AMCs bill site visits separately; confirm how many are bundled monthly.
- Backup and restore testing: a backup nobody has tested restoring is not a real backup, comprehensive AMCs test this quarterly.
A realistic full-office budget
- Small office (15 desktops, 1 server): ₹90,000–₹1,80,000/year
- Mid-size office (50 desktops, 2–3 servers): ₹2,50,000–₹5,50,000/year
- Larger operation (100+ devices, multiple servers, network gear): ₹6,00,000–₹15,00,000+/year
Questions to ask before signing an AMC
- What is the guaranteed response time per severity level, and is there a penalty if it's missed?
- Does the AMC include proactive monitoring, or only break-fix visits?
- How many on-site visits are included per month, and what costs extra?
- Is backup restore testing included, and how often?
- What certifications does the provider hold? (ISO 20000-1 audits exactly the service management an AMC sells you.)
Red flags in cheap AMC quotes
- No named engineer, a rotating queue that relearns your setup every visit
- "Unlimited support calls" with no SLA, sounds generous, means nothing measurable
- No mention of monitoring tools, you find out about failures when someone complains
- Backup coverage that's never been restore-tested
The bottom line
The cheapest AMC quote is rarely the cheapest AMC over a year, a single unmonitored server failure can cost more in downtime than the entire annual contract. ITSolvez provides server maintenance, computer AMC and IT infrastructure management under ISO 20000-1 and ISO 27001 certified processes, with transparent per-device and per-server pricing and 15-minute critical response SLAs, see IT infrastructure management, try the IT ROI calculator, or get a free AMC quote.