Short answer: in India in 2026, a standard computer/desktop AMC runs ₹3,000–₹8,000 per device per year, and server maintenance runs ₹8,000–₹25,000 per server per month depending on criticality and coverage hours. A comprehensive IT AMC covering servers, network and endpoints for a 50-device office typically costs ₹1,50,000–₹4,50,000 per year. The number that matters more than the headline price is what's actually included — many cheap AMCs cover parts replacement only, not the monitoring that prevents failures in the first place.
What "IT AMC" actually means
An Annual Maintenance Contract (AMC) is a yearly agreement covering the upkeep of your computers, servers and network equipment — as distinct from a one-time repair call. In India, AMCs range from basic break-fix (someone comes when something breaks) to comprehensive managed coverage (continuous monitoring that catches problems before they cause downtime). The price difference reflects that gap.
Computer / desktop AMC pricing
- Basic AMC (break-fix only): ₹1,500–₹3,000/device/year — hardware repair visits, no proactive monitoring.
- Standard AMC: ₹3,000–₹5,000/device/year — includes OS updates, antivirus management, quarterly health checks, and repair coverage.
- Comprehensive AMC: ₹5,000–₹8,000/device/year — adds remote monitoring, patch management, and faster SLA response.
Server maintenance pricing
- Basic server AMC: ₹5,000–₹10,000/server/month — patching, backup checks, business-hours support.
- Standard server maintenance: ₹10,000–₹18,000/server/month — adds 24/7 monitoring, faster response SLAs, quarterly restore tests.
- Mission-critical server management: ₹18,000–₹25,000+/server/month — round-the-clock monitoring, sub-hour response, full disaster-recovery testing, dedicated engineer familiarity.
What drives the price beyond the headline number
- Response time SLA: 15-minute critical response costs more than next-business-day — and is worth it for anything revenue-critical.
- Coverage hours: business-hours-only AMCs are cheaper than 24/7; most server failures don't respect office hours.
- Monitoring vs break-fix: proactive monitoring (the system alerts before failure) costs more than reactive (you call when it's already broken) — but prevents the expensive downtime break-fix can't.
- On-site visits included: some AMCs bill site visits separately; confirm how many are bundled monthly.
- Backup and restore testing: a backup nobody has tested restoring is not a real backup — comprehensive AMCs test this quarterly.
A realistic full-office budget
- Small office (15 desktops, 1 server): ₹90,000–₹1,80,000/year
- Mid-size office (50 desktops, 2–3 servers): ₹2,50,000–₹5,50,000/year
- Larger operation (100+ devices, multiple servers, network gear): ₹6,00,000–₹15,00,000+/year
Questions to ask before signing an AMC
- What is the guaranteed response time per severity level — and is there a penalty if it's missed?
- Does the AMC include proactive monitoring, or only break-fix visits?
- How many on-site visits are included per month, and what costs extra?
- Is backup restore testing included, and how often?
- What certifications does the provider hold? (ISO 20000-1 audits exactly the service management an AMC sells you.)
Red flags in cheap AMC quotes
- No named engineer — a rotating queue that relearns your setup every visit
- "Unlimited support calls" with no SLA — sounds generous, means nothing measurable
- No mention of monitoring tools — you find out about failures when someone complains
- Backup coverage that's never been restore-tested
The bottom line
The cheapest AMC quote is rarely the cheapest AMC over a year — a single unmonitored server failure can cost more in downtime than the entire annual contract. ITSolvez provides server maintenance, computer AMC and IT infrastructure management under ISO 20000-1 and ISO 27001 certified processes, with transparent per-device and per-server pricing and 15-minute critical response SLAs — see IT infrastructure management, try the IT ROI calculator, or get a free AMC quote.