Managed IT services that keep you up, running and protected. — ITSolvez
IT Services

Managed IT services that keep you up, running and protected.

24/7 proactive monitoring, maintenance and support for one fixed monthly fee.

Your team shouldn't lose hours to a server that won't boot, a patch that never got applied, or a help-desk ticket that sits for two days. ITSolvez takes your entire IT operation off your plate and runs it as a managed service — proactively, around the clock, for one predictable monthly fee.

We monitor every device, server and connection 24/7, apply security patches before they become vulnerabilities, and resolve issues remotely before most of your people notice.

Managed IT services
Managed IT services India
Managed service provider MSP
IT infrastructure management
24/7 IT monitoring

Everything you get

  1. 1

    Free IT Assessment

    We audit your current environment, identify risks and document your setup.

  2. 2

    Onboarding and Monitoring Setup

    Deploy monitoring agents, configure alerts, document runbooks.

  3. 3

    Ongoing Managed Services

    24/7 monitoring, proactive maintenance, helpdesk support, and monthly reporting.

The business case

  • Predictable costs: Fixed monthly fee turns unpredictable IT spend into a budget line.
  • Less downtime: Proactive monitoring catches failures before they stop work.
  • Scales with you: Add or remove users with a conversation, not a hiring cycle.
  • Enterprise-grade, SME-friendly: Microsoft Partner, AWS and Google Cloud expertise.

Frequently asked questions

What is included in a managed IT service?
A managed IT service covers 24/7 monitoring, proactive maintenance, patch management, remote and on-site support, security management, and vendor coordination — all for a fixed monthly fee.
How quickly do you respond to IT issues?
Our SLAs are defined per client. Critical issues receive a response within 15–30 minutes; standard issues within 4 hours. On-site visits are scheduled within one business day for issues that cannot be resolved remotely.
What is the difference between managed IT and break-fix support?
Break-fix support is reactive — you call when something breaks and pay per incident. Managed IT is proactive — we monitor continuously, fix problems before they affect your team, and charge a predictable monthly fee.
Do you support businesses outside Pune?
Yes. We support clients across India with remote-first delivery and on-site coverage in Pune and Mumbai. For international clients we work remotely across multiple time zones.
What size businesses do you serve?
We work with SMEs from 10 users up to mid-size enterprises of 500+ users. Our packages scale with headcount and complexity.

Ready to get started?

Book a free assessment and we'll give you a clear picture of how managed it can work for your business.

Book a free IT assessment

Ready to talk?

Get a free consultation

Tell us what you need — we reply within one business day with clear next steps and honest pricing.

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