ITSolvez
IT Services

Managed IT services that keep you up, running and protected.

24/7 proactive monitoring, maintenance and support for one fixed monthly fee.

Book a free IT assessment +91 9944339156

Your team shouldn't lose hours to a server that won't boot, a patch that never got applied, or a help-desk ticket that sits for two days. ITSolvez takes your entire IT operation off your plate and runs it as a managed service — proactively, around the clock, for one predictable monthly fee.

We monitor every device, server and connection 24/7, apply security patches before they become vulnerabilities, and resolve issues remotely before most of your people notice. When something does need hands-on attention, you reach a named engineer who already knows your environment — not a queue.

Managed IT services
Managed IT services India
Managed service provider MSP
IT infrastructure management
24/7 IT monitoring
What's Included

Everything you get

  • 24/7 monitoring and alerting across endpoints, servers, networks and cloud workloads
  • Proactive maintenance and patch management to close security gaps and prevent downtime
  • Remote and on-site support with clear, measurable response-time SLAs
  • Asset and vendor management — we handle hardware, software and supplier coordination
  • Security management — antivirus, endpoint protection, backup and monitoring as standard
  • Virtual CIO (vCIO) guidance and quarterly IT roadmap reviews
Why It Matters

The business case

  • Predictable costs — fixed monthly fee turns unpredictable IT spend into a budget line
  • Less downtime — proactive monitoring catches failures before they stop work
  • Scales with you — add or remove users with a conversation, not a hiring cycle
  • Enterprise-grade, SME-friendly — Microsoft Partner, AWS and Google Cloud expertise
FAQ

Frequently asked questions

What is included in a managed IT service?
A managed IT service covers 24/7 monitoring, proactive maintenance, patch management, remote and on-site support, security management, and vendor coordination — all for a fixed monthly fee.
How quickly do you respond to IT issues?
Our SLAs are defined per client. Critical issues receive a response within 15–30 minutes; standard issues within 4 hours. On-site visits are scheduled within one business day for issues that cannot be resolved remotely.
What is the difference between managed IT and break-fix support?
Break-fix support is reactive — you call when something breaks and pay per incident. Managed IT is proactive — we monitor continuously, fix problems before they affect your team, and charge a predictable monthly fee.
Do you support businesses outside Pune?
Yes. We support clients across India with remote-first delivery and on-site coverage in Pune and Mumbai. For international clients we work remotely across multiple time zones.
What size businesses do you serve?
We work with SMEs from 10 users up to mid-size enterprises of 500+ users. Our packages scale with headcount and complexity.

Ready to get started?

Book a free assessment and we'll give you a clear picture of how managed it can work for your business.

Book a free IT assessment