Your questions about ITSolvez, answered.

Yes. ITSolvez holds three ISO certifications issued by Anglia Compliance Group, UK: ISO 9001:2015 (Quality Management), ISO 27001:2022 (Information Security Management) and ISO 20000-1:2018 (IT Service Management). All three are valid until 9 July 2029 and can be viewed and verified on our Certifications page at itsolvez.com/certifications.

ISO 9001 means our project delivery follows audited, repeatable quality processes. ISO 27001 means your data, credentials and source code are protected by an independently audited security management system. ISO 20000-1 means our managed IT and support services — SLAs, change management, service continuity — meet the international standard for IT service management.

Every certificate is registered with Anglia Compliance Group and verifiable online at angliacompliance.uk/verify-certificate using the certificate numbers 25-07-21156543 (ISO 9001), 25-07-21156544 (ISO 27001) and 25-07-21156545 (ISO 20000-1). Each certificate PDF on our Certifications page also carries a QR code linking to the verification portal.

AWS, Microsoft Azure, and Google Cloud. We also support multi-cloud and hybrid environments where part of the workload stays on-premise.

A straightforward lift-and-shift for a small business typically takes 4–8 weeks. Complex re-architecture for larger environments can take 3–6 months.

Yes — cloud cost optimisation is one of our most common engagements. We audit your spend, identify wasted resources, and implement right-sizing and reserved-capacity plans.

MDR is a continuous security service where our analysts monitor your environment for threats 24/7, investigate alerts, and respond to incidents on your behalf.

Yes. We help businesses align with India's Digital Personal Data Protection Act 2023, including data mapping, consent management, breach-response procedures, and documentation.

Our MDR service targets detection-to-containment of under 1 hour for critical incidents. For confirmed breaches, our incident-response team initiates containment immediately.

A managed IT service covers 24/7 monitoring, proactive maintenance, patch management, remote and on-site support, security management, and vendor coordination — all for a fixed monthly fee.

We work with businesses from 10 users up to mid-size enterprises of 500+ users. Our packages scale with headcount and complexity.

Critical issues receive a response within 15 minutes. Standard issues are resolved within 4 hours. On-site visits are scheduled within one business day.

Yes. We support clients across India with remote-first delivery and on-site coverage in Mumbai. For international clients, we deliver remotely across multiple time zones.

Managed IT is priced on a per-user basis, giving you one predictable monthly cost. We provide a tailored quote after the free assessment.

Yes — all new enquiries begin with a free IT assessment. We review your current environment, identify the biggest risks and opportunities, and give you a clear picture before any cost is incurred.

Managed IT services run on 12-month contracts with monthly billing. Project-based work is priced per project. We also offer month-to-month contracts for smaller engagements.

We run a paid discovery phase (1–2 weeks) where we define requirements, user stories, architecture and a phased delivery plan. This gives you a fixed-scope quote with a clear timeline.

React / Next.js for frontend, Node.js / Python / .NET for backend, PostgreSQL / MongoDB for data, and AWS / Azure for hosting.

A marketing site with 5–10 pages takes 4–6 weeks. An e-commerce site takes 8–16 weeks. A complex web application takes longer depending on scope.